STUDY: AI-Powered Job Interviews Are Causing Havoc for Applicants and Employers

December 28, 2025

From Breitbart: AI continues to reshape the job market for both employers and job seekers, as candidates turn to ChatGPT to help with writing and employers use fully AI-driven interviews to screen applicants. Some experts say AI leaves both sides of the job market in a “doom loop” of dissatisfaction as technology fails to help the right people find the right job.

The integration of AI into the hiring process has become increasingly prevalent this year, with more than half of the organizations surveyed by the Society for Human Resource Management utilizing AI to recruit workers in 2025. Additionally, an estimated third of ChatGPT users have reportedly relied on the OpenAI chatbot to assist with their job search. While these technological advancements may seem like a step towards efficiency and modernization, recent research suggests that the use of AI in hiring may be causing more harm than good.

A study conducted by Anaïs Galdin from Dartmouth and Jesse Silbert from Princeton analyzed cover letters for tens of thousands of job applications on Freelancer.com. The researchers discovered that after the introduction of ChatGPT in 2022, the cover letters became longer and better-written. However, this improvement in quality led companies to place less emphasis on the cover letters, making it more difficult to identify qualified candidates from the applicant pool. Consequently, the hiring rate and average starting wage decreased.

Moreover, with the increased volume of applications, employers are turning to automated interviews. A survey by recruiting software firm Greenhouse in October revealed that 54 percent of US job seekers have experienced an AI-led interview. While virtual interviews gained popularity during the pandemic in 2020, the use of AI to ask questions has not made the process any less subjective.

The report explains that the widespread use of artificial intelligence in the hiring process is not working out so well, as both employers and job seekers are saying, “This is impossible, it’s not working, it’s getting worse.”